What happens if I miss a payment?
When a payment attempt fails
Our payments are automatically debited from the registered payment method (Credit Card, Bank Debit, Google Pay ect.).
If there is an issue with the transaction we will attempt to debit the payment 4 times over a 2 week period. You will receive an email each time a payment fails.
If the payment is not successful after 2 weeks
If after 2 weeks all card payments fail your subscription will be cancelled.
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Where can I manage my current subscription?
Viewing your current subscription You can view your current subscription by going to the account management page. To find this page click the navigation menu dropdown in the top right of the app and select My Account Changing the number of printers ...
How do I change between subscription tiers?
If you wish to revert to a free tier account simply cancel your current subscription. See the Where can I manage my current subscription? help article for more details. If you wish to move between paid tiers you must first cancel your subscription ...
I accidentally cancelled my subscription. What can I do?
If you’ve cancelled your subscription but the billing period has not yet finished you can stop the cancellation process at any time. Navigate to the subscription management page and click the renew plan button. If your plan’s cancellation has been ...
How can I change my billing details / payment method?
Please visit the Where can I manage my current subscription? article for detailed instructions.
How can I cancel my subscription?
Please visit the Where can I manage my current subscription? article for detailed instructions.