How can I cancel my subscription?

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• Where can I manage my current subscription?

  Viewing your current subscription You can view your current subscription by going to the account management page. To find this page click the navigation menu dropdown in the top right of the app and select My Account Changing the number of printers ...

• How do I change between subscription tiers?

  If you wish to revert to a free tier account simply cancel your current subscription. See the Where can I manage my current subscription? help article for more details. If you wish to move between paid tiers you must first cancel your subscription ...

• I accidentally cancelled my subscription. What can I do?

  If you’ve cancelled your subscription but the billing period has not yet finished you can stop the cancellation process at any time. Navigate to the subscription management page and click the renew plan button. ​ If your plan’s cancellation has been ...

• Transferring administration to another account

  Each site has one 'enterprise admin' account which is used to manage the subscription of that site. This is also the billing account for ENTERPRISE and EDUCATION users. There can only be one of these accounts, so it is best to know who needs to have ...

• How can I change my billing details / payment method?

  Please visit the Where can I manage my current subscription? article for detailed instructions.