IT: Domains for whitelisting - BuildBee Support

IT: Domains for whitelisting


As a web-based app, BuildBee requires a few domains to be accessible to users and the CloudDock device in order to work properly. If you operate a proxy server that filters HTTP/HTTPS traffic on your network, you may need to whitelist buildbee.com and it’s subdomains for your users.


Step 1 - Go to the test.buildbee.com site


Firstly, test this link: test.buildbee.com

Step 2 - Review the results of the test

  1. Most domains should have a green tick.
  2. If there are any red crosses, those domains need to whitelisted.
  3. Domains without a tick were inconclusive. They haven't failed, but you should check the domains are whitelisted.
Test output showing mostly green ticks with one inconclusive result


Step 3 - Whitelist the required domains 

  1. We recommend whitelisting buildbee.com, *.buildbee.com, buildflow.online and *.buildflow.online to cover all subdomains.
  2. Alternatively, you can add single domains to your whitelist.
  3. For more details, raise a support request.


Step 4 - Test your new whitelist settings

  1. Return to test.buildbee.com
  2. If you still see a red cross after whitelisting or if there is a problem with BuildBee and the test is showing good results, double-check your proxy settings and submit a support request.

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