Who is my site administrator? - BuildBee Support

Who is my site administrator?


If you are having trouble with your account relating to access to printers or features, your site administrator will be able to resolve them for you.

Step 1 - Log in to your account

-  Go to the sign-in page and login using your preferred method.

sign in page

Step 2 - Go to 'My Account'

- Select the account icon from the top right hand corner of the screen and select 'My Account' from the options.

my account

- On the next page you will see a box at the top containing your site administrator and any managers information:

administrators and managers

- You can also find the site administrator by accessing the enterprise tools section:


    • Related Articles

    • Adding users to your site

      To allow users to access the same printers, they will have to be added to your BuildBee site. To add other users to a site, you must have an account with the right to manage groups, users and printers within that site. If you wish to add multiple ...

    • Why can't I reach the printer Maintenance Page

      The maintenance page is served by the BuildBee CloudDock directly and is not on the internet.  This means your device must be on the same local network as the CloudDock to access it. If you cannot access the maintenance page, you may see a loading ...

    • Removing a printer from your site

      Removing a printer will remove it for all users, groups and organizations it is in. Step 1 - Access the printer page - Select the printer list icon from the top right hand corner of the interface. - Select the 'Printer page' icon next to the printer ...

    • Enabling the print queue

      All paid users have access to a personal queue by default. This discusses group and site-wide queuing, which is only available to enterprise users. To enable queuing for your site, you simply have to turn on the correct right for your users. You have ...

    • I'm part of a site but I can't see any printers?

      You've just been added to a BuildBee site, but you can't see any printers yet. The reason for this depends on how your site was set up by the enterprise admin. Here are a few things to get your enterprise admin or a site manager to check (how to find ...