Lock a printer for maintenance

When managing an Enterprise Site, you may want to prevent users from using a printer or even perform maintenance on a printer without being interrupted. You can accomplish this by locking your printer into "maintenance".

What does locking a printer do?

Locking a printer does the following:  

1. Stops users printing directly to the printer
   
2. Stops queued jobs from being dispatched to the printer
   
3. Adds a label to the printer explaining why the printer is unavailable 
   

NOTE: If you have the ability to lock a printer from maintenance you will retain the ability to print to a printer while it is locked for maintenance.

This allows you to work on a locked machine without being disturbed by other users.

Who can lock a printer?

You can lock a printer if you are in an enterprise site and you:

1. Are the Enterprise Administrator
   
2. Are a Site Manager
   
3. Have been granted the right to perform maintenance on a printer
   

How to lock a printer

Step one: Go to the Enterprise Printers page

Go to the Enterprise Tools page. Click on the Printers tab in the side menu.

Step two: Click on the printer you wish to lock.

Step Three: Click the "Lock for maintenance" switch.

The printer has now been locked for maintenance. Regular users who would otherwise have access to this device will see the following message:

To unlock a printer that is currently locked, simply repeat steps 1 - 3

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