Lock a printer for maintenance
When managing an Enterprise Site, you may want to prevent users from using a printer or even perform maintenance on a printer without being interrupted. You can accomplish this by locking your printer into "maintenance".
What does locking a printer do?
Locking a printer does the following:
- Stops users printing directly to the printer
- Stops queued jobs from being dispatched to the printer
- Adds a label to the printer explaining why the printer is unavailable
NOTE: If you have the ability to lock a printer from maintenance you will retain the ability to print to a printer while it is locked for maintenance.
This allows you to work on a locked machine without being disturbed by other users.
Who can lock a printer?
You can lock a printer if you are in an enterprise site and you:
- Are the Enterprise Administrator
- Are a Site Manager
- Have been granted the right to perform maintenance on a printer
How to lock a printer
Step one: Go to the Enterprise Printers page
Go to the Enterprise Tools page. Click on the Printers tab in the side menu.
Step two: Click on the printer you wish to lock.
Step Three: Click the "Lock for maintenance" switch.
The printer has now been locked for maintenance. Regular users who would otherwise have access to this device will see the following message: