IT: Recommended VLAN Setup - BuildBee Support

IT: Recommended VLAN Setup


If your organisation uses an enterprise WiFi network infrastructure, we recommend adding your BuildBee CloudDock to a WPA2 Pre-Shared Key secured VLAN. There are many network configuration options available, but use of a WPA2-PSK network will minimise interruptions to your BuildBee service.


Why a VLAN?

Enterprise networks can be tricky to manage, especially large networks with multiple classes of users and a mixed array of devices connecting over multiple access points. To segregate and control the privileges afforded to connected devices, control user access and ensure compatibility with a broad range of devices (IoT devices, printers, wireless P.A. etc.), it is not uncommon to deploy a virtual local area network (VLAN). You can read more about VLANs here.

By placing these devices on a VLAN, a network administrator:

  • Can provide connectivity for users and enterprise devices on the same access point without placing them in the same subnet, segregating access.
  • Can enable and broadcast device-specific functionality like Bonjour/Zeroconf service discovery browsing domains.
  • Can control external domain access at the network level by controlling ports, protocols and domains accessible from the subnet.
  • Can assign a unique WiFi SSID and connection details for devices on this VLAN.

By connecting a BuildBee CloudDock to a VLAN via WPA2-PSK WiFi connection:

  • You only need to reconfigure your BuildBee CloudDock if your Pre-Shared Key changes.
  • You can filter access to BuildBee’s subdomains per your network access policy for the VLAN.
  • You do not require a provisioned wireless encryption certificate or RADIUS distribution service which may be incompatible with headless server devices like the BuildBee CloudDock.


Best practice suggests that you should not deploy more than 3 VLANs on each network access port to avoid excessive network overhead and routing issues.


Step 1 - Create a VLAN

- If you don’t currently run a utility VLAN, create one available on all Access Points where BuildBee CloudDocks will be deployed.
- Associate an appropriate associated WiFi SSID (e.g. ’SCHOOLNAME-printers’).
- Set your WiFi network key to WPA2-PSK and create a secure password.

Step 2 - Configure your VLAN

- Turn off SSID-broadcast if you do not want the network to be visible to users.
- Enable VLAN isolation.
- Either disable proxy filtering for your VLAN or enable proxy whitelist for buildbee.com & *.buildbee.com. For more information, visit our article on whitelisting.
- Disable any SSL packet inspection or sniffing services.

Step 3 - Configure your CloudDock

- Log in to https://app.buildbee.com/
- Follow the 'Configuring your BuildBee CloudDock' help article to connect your printers to the Internet.

If you can’t use a VLAN

If you already have too many VLANs active, don't have an appropriate VLAN to deploy BuildBee hardware to, don't have a network infrastructure that can support VLANs, or your network administrator has indicated that you should use your regular WiFi username and password to connect; there are other options to connect your BuildBee CloudDock to your network on the Configuring your BuildBee page.


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