Installing BuildBee Desktop - BuildBee Support

Getting started with BuildBee Desktop

BuildBee Desktop can be used as a host for your 3D printer to make it available remotely, to setup and maintain BuildBee CloudDocks or to access other BuildBee apps.

BuildBee Desktop - Installation

- Go to the download page and click the download button that matches your computers operating system.
- Find the installer you have just downloaded and double-click to run it.
- BuildBee Desktop will begin to install. This may take several minutes.
- For Mac users, drag the BuildBee Desktop icon into the Applications folder, then close the window.
- BuildBee Desktop automatically downloads and installs updates when you close the app. 




Running BuildBee Desktop

- For widows users, Open the start menu and search for BuildBee Desktop
- For Mac users, Open Launchpad and search for "BuildBee"
- Log in to your BuildBee account

Setting up a BuildBee Desktop printer

- Plug in your 3D printer to your computer with a "Charge and Sync" type USB cable.
- Click the blue banner "Click here to setup your printer>" to start the wizard
- Select your printer type and give this printer a name to help identify it in the future
- Select USB Connection.
- BuildBee Desktop will attempt to send gcode messages to USB device plugged into your computer to find the right one.  This may take several minutes depending on the printer and the number of devices plugged in.
- BuildBee should now be connected to your printer and it will now be available for you to access remotely.
If BuildBee Desktop cannot find your printer within 2 minutes you may need to restart BuildBee Desktop with the 3D printer already plugged in to the USB connection to complete the driver configuration.

  








To change the printer type:

- Go to the printers icon in the top menu  
- Select "Add or Setup Printer" to launch the wizard
- Select USB Connection
- Select the new printer type and provide a name




What if my printer doesn't connect?

If your printer does not connect to your electron app check the following:
  1. Ensure the printer is powered on
  2. Ensure the USB cable is a "Charge and Sync" type not a "Charge Only"
  3. Ensure any other 3D printing software is closed and restart the BuildBee Desktop app
If this doesn't resolve your issue there may be an issue with your computers USB drivers. Restarting your machine should resolve any driver issues.

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